Role Description
Forget the funnel metaphor for a second: Twitter's next Customer Support Specialist in Des Moines cares about momentum, and Interpersonal Skills is how you create it. Trade 3 years of Multitasking for $56,000 - $76,000 and you also get sales marketing ownership and a Twitter crew that wants you to win.
Key Responsibilities
- Mine Work-Life Balance data for the steady-handed story that wins the room
- Mentor junior reps on outreach cadence and objection handling
- Collaborate with product teams to position new offerings in the Des Moines region
- Set the weekly cadence that keeps Twitter reps accountable
- Dig into Customer Satisfaction Surveys funnels and fix the step where buyers vanish
- Turn cold sales marketing leads into signed deals across Des Moines, IA
- Grow brand awareness through Active Listening and Customer Journey Mapping initiatives
- Cultivate referral channels and strategic partnerships in Des Moines
What You'll Bring
- Comfort navigating ambiguity when the brief arrives half-written
- Mid-level-caliber judgment about when to escalate and when to absorb
- An instinct for prioritization when everything is labeled urgent
- Excellent written and verbal communication skills
- Willingness to commute to Des Moines, IA or work flexibly as needed
- Comfort steering sales marketing conversations toward a decision
- 3+ years putting Multitasking to work in a sales marketing setting
Trusted by businesses nationwide, Twitter operates a warm-yet-rigorous sales marketing platform from its Des Moines base. A mid-level title opens doors here, but earning real trust is what keeps them open.
For this Customer Support Specialist role we offer $56,000 - $76,000, a mentor who has walked the path, and benefits designed for life outside Twitter.
Recruiting for this full-time position is happening in real time, not on a backlog.
Show us the Patience that doesn't fit neatly on a resume; apply and let it shine.