Role Description
The Customer Success Specialist role at Illinois Tool Works rewards curiosity about why people buy as much as skill at making them. A temporary Customer Success Specialist role that values ownership over busywork, pays $55,000 - $77,000, and invests in your long-term growth.
Key Responsibilities
- Own the funnel from first click to closed-won, top to bottom
- Talk numbers with finance, then talk vision with prospects
- Walk MI partners through co-marketing they'll say yes to
- Strong command of Churn Reduction, with 3 of demand-generation experience
- Convert webinar attendees into sales marketing demos within 48 hours
- Bridge Churn Reduction reporting and the story your CMO needs to hear
- Forecast demand and align marketing investment with sales objectives
What You'll Bring
- The kind of attention to detail that catches what spell-check misses
- Equal parts Churn Reduction depth and People Management curiosity
- Curiosity and a continuous drive to sharpen your sales marketing craft
- The discipline to document while it's fresh, not after it's forgotten
- Customer-focused outlook with strong interpersonal skills
- Critical thinking skills and sound, independent judgment
From a Lansing loft, Illinois Tool Works has built a people-centered reputation for solving sales marketing problems others quietly gave up on. Autonomy here comes with a partner: ask for help the moment you're stuck on Change Management.
In return for your Genesys Cloud expertise, you'll earn $55,000 - $77,000 along with 401(k) matching and flexible remote options.
This opening was refreshed recently and remains an active priority for the team.
Bring your Churn Reduction expertise to Illinois Tool Works and apply this week.